Contact Us

BPOMAS Headquaters

Botswana Public Officers’ Medical aid Scheme
Plot 61918, Showgrounds Office Park
P O Box 1212 Gaborone, Botswana
Tel: +267 365 0500/ 3650 555
Fax: +267 395 1165

Francistown Office

Botswana Public Officers’ Medical Aid Scheme
Plot 31966| Unit 2| Ground Floor| Baines Avenue
P O Box 323, Francistown
Tel: (+267) 241 2290/2390| Fax: (+267) 241 2340
Fax: +267 241 2340

Managed Care Department

Email address: managedcare@bpomas.co.bw
Phone numbers: +267 365 0574 / 3650509 / 365 0565 / 365 0570

Client Services Department

E-mail: clientservices@bpomas.co.bw

Finance and Account Department

E-mail: finance@bpomas.co.bw
Phone numbers: +267 3650 525/ 3650 521/ 3650 599/ 3650 526/ 3650 598

Sales and Marketing Department

E-mail: marketing@bpomas.co.bw
Phone numbers: +267 3650 585/ 3650 596/ 3650 504/ 3650 578/ 3650 586

Republic of South Africa (RSA) service providers

Central e-mail addresses for RSA services providers

• Case management, pre-authorization requests & case updates - casemanagement@afa.co.bw
• RSA Claims submission – claimsrsa@afa.co.bw
• Claims queries – claimsquery@afa.co.bw
• Remittance statements - accounts@afa.co.bw